Archive for the ‘Outages – Planned’ Category

Upcoming Outage

October 30, 2006

Site5 has some planned maintenance coming up in their data center. It will be a 15 minute outage some time during the overnight hours, October 30 through November 3. I’ll let you know if I get any more specific info.

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MySQL Upgrade

September 27, 2006

Just got a notice from Site5 that MySQL is going to be upgraded on all servers. You can read the notice [on the Site5 forum](http://forums.site5.com/showthread.php?p=79337#post79337).

Here are the basics:

Site5 Internet Solutions, Inc. maintenance notification [Planned]:

Date: 10/03/2006 – 10/08/2006
Start time: 22:00 ET / GMT -5
Estimated end time: 06:00 ET / GMT -5

Services/Equipment: Fleet wide
Type of work: Software upgrade
Purpose of work: Upgrade to MySQL 5.0.x

The total downtime per server is supposed to be 15-25 minutes at any point during the above mentioned window, so if you attempt to access prwdot.org during that time, you may experience problems.

Chassis Swap

September 27, 2006

It looks like Site5 is finally taking some serious action. They are going to be swapping out the chassis on the server that prwdot.org is hosting on. See here for the discussion thread in the Site5 forums.

Date: 09/27/2006
Start time: 22:00 ET / GMT -5
Estimated end time: 06:00 ET / GMT -5

Planned or Unplanned?

May 23, 2006

Well, prwdot.org is down as of 9:28 a.m. EDT. I'm marking this as planned and unplanned… because it could possibly be the planned maintenance that Site5 had talked about, or it could be unplanned…. who knows. I'll see what Site5 has to say.

*Update at 12:37pm*

It looks like this was unplanned. The server came back up at around 10:20 a.m. and then went back down again for unknown reasons at around 12:07 p.m. Site5 is currently looking into the issue. 

Upcoming Planned Outage

May 18, 2006

Looks like Site5 is poised to make a very welcome enhancement to their service offerings. Consequently, there will be a planned outage at some point next week. I'll let you know when I have more definite information, but for now, here's the email I received from Site5:

Dear Peter Wood,

As part of our ongoing effort to provide a high performance hosting experience, we will be redistributing a large number of web hosting accounts (along with their MultiSite sub-accounts) to a fleet of new servers. More specifically, the number of accounts on many of our MultiSite hosting servers will be cut in half.

As you might expect, this redistribution will result in highly increased website performance and speed. In addition, we have several new Level III Systems Administrators on staff who are working to ensure that our servers are running at peak performance 24 hours a day.

Your account "prwdot.org" is hosted on a server which will have its accounts split (moiras.multisite). This does not necessarily mean that your account will be moved to a new server, since half of the accounts on each system will remain where they are.

It will take approximately three days to complete the redistributions for all servers (three days total, not three days per server). We will begin the process mid-to-late next week. Further information with a detailed schedule and list of accounts being moved will be sent out early next week.

We will be taking every precaution to ensure that downtime from these migrations is minimized, however accounts being moved can expect to experience a minor outage as a result of the move. We will provide more details on this early next week.

I would like to thank you for your continued patronage. As always, we are doing everything in our power to ensure that your Site5 hosting experience exceeds your expectations.

If you have any questions regarding this email, please send them to customer.service@site5.com (you can do so by replying to this email).

Best Regards,

Matt Lightner
Co-Founder and CEO
Site5 Internet Solutions, Inc.
http://www.site5.com

Outage FYI

November 9, 2005

Just FYI, there may be a short outage tonight. Received this from Site5:

Site5 Internet Solutions, Inc. critical maintenance notification [Planned]:

Date: 11/10/2005
Start time: 03:00 GMT
Estimated end time: 08:00 GMT

Services/Equipment: All servers located in Cedar Knolls, NJ
Type of work: Configuration modification
Purpose of work: Kernel modification
Impact of work: Loss of connectivity for less than 5 minutes/machine

Due to a recent kernel release, Site5 will be upgrading all servers located in Cedar Knolls, NJ (MMU). All kernels have been installed at this point and we simply need to reboot each server for the new kernel to take hold.

Each server will be offline for less than 10 minutes while the server is rebooted & system checks are completed before the server comes back online. This is a standard procedure. No data or email will be lost during this maintenance.

A complete list of servers affected by this maintenance are listed in our community forums annoucement at http://forums.site5.com/showthread.php?p=39834#post39834

Should you have any questions or concerns related to the abovementioned maintenance, please feel free to contact us http://www.site5.com/about/contact.php.

Regards,

Todd Mitchell
Site5 Internet Solutions, Inc.

RAM Upgrade

September 14, 2005

According to this thread at the Site5 forums, they will be upgrading the RAM in a bunch of servers. prwdot.org’s server will be one of the upgraded machines, but unfortunately they didn’t specify the exact time it will be down. Just that it will be for less than 15 minutes some time between 3:00 and 13:00 GMT.