Archive for September, 2006

Sooner rather than later

September 27, 2006

Looks like things are going to be fixed sooner rather than later…

Todd Mitchell
Chief Operating Officer

This machine has fallen offline for the second time today. Rather than waiting for the maintenance tonight, I’m having the machine swapped into a new chassis right now.

ETA is approx. 25 minutes.

Todd

Here’s to hoping that this fixes the problem.

Update at 3:23 p.m.

Well, they’re officially 10 minutes past their ETA. This is unfortunate, as ETAs are usually conservative estimates. So if it’s taking 10 minutes longer than their conservative estimate, either something with a higher priority came up, or they are having even more problems than they anticipated.

Update at 3:56 p.m.

Ok, it’s been about an hour. I guess 25 minutes was more approximate than they thought. Great. Just great.

Site5 Maintenance News

September 27, 2006

If you’ll direct your attention to the right side nav bar, you’ll notice that I have added a widget that displays the latest Site5 maintenance notices. This pulls from an RSS feed generated by their forum, so every time they post a new announcement, it should automatically update in the sidebar on this site. I hope that this will bring some more timely news and information in the occasions where I am unable to post my own updates right away.

Also, I’ve added a link to our Statistics page on SiteUptime. This will show you the uptime for the prwdot.org web server for the past few months. Note that in September it’s particularly bad. I apologize for this, but there is nothing I can do about it (well, except for switching web hosts, which I am always considering as an option).

MySQL Upgrade

September 27, 2006

Just got a notice from Site5 that MySQL is going to be upgraded on all servers. You can read the notice [on the Site5 forum](http://forums.site5.com/showthread.php?p=79337#post79337).

Here are the basics:

Site5 Internet Solutions, Inc. maintenance notification [Planned]:

Date: 10/03/2006 – 10/08/2006
Start time: 22:00 ET / GMT -5
Estimated end time: 06:00 ET / GMT -5

Services/Equipment: Fleet wide
Type of work: Software upgrade
Purpose of work: Upgrade to MySQL 5.0.x

The total downtime per server is supposed to be 15-25 minutes at any point during the above mentioned window, so if you attempt to access prwdot.org during that time, you may experience problems.

Chassis Swap

September 27, 2006

It looks like Site5 is finally taking some serious action. They are going to be swapping out the chassis on the server that prwdot.org is hosting on. See here for the discussion thread in the Site5 forums.

Date: 09/27/2006
Start time: 22:00 ET / GMT -5
Estimated end time: 06:00 ET / GMT -5

Believe it or not…

September 27, 2006

…we have an outage for the fourth day in a row!

We have been down since approximately 5 a.m. EDT. I dispatched a ticket to Site5 at 7:30 a.m., but have not heard back from them yet.

The site was back up as of 9:30 a.m.

Aaaaaand we’re down again

September 26, 2006

This time at 9 a.m. EDT on Tuesday, September 26.

Update
Looks like we’re back up as of 10 a.m. Total downtime was about one hour.

Site5’s response:

Hello,

The server had to be rebooted today and upon reboot and hard drive check was forced by the system, which delayed restart of services for almost an hour.

We apologize for the problems caused by this. We do not expect any further problems with the Moiras server.

Thank you very much.

Best regards,

Juan R. Pozo
System Administrator
Site 5 Internet Solutions, Inc.

Various Site Outages

September 25, 2006

I apologize for my delinquency… I’ve been very bad about posting site outages here. Anyway, there have been a number of outages recently, all of which have been due to unplanned Site5 problems. The current outage started at around 8:50 a.m. EDT on September 25, 2006, and as of 10:54 a.m. the site is still down. I’ll do my best to try and keep this page updated. However, I need to find a better way to do updates. I do receive automatic emails when something goes wrong with the site, so maybe there is a way I can get them posted here automatically.

Looks like it went back up at around 11 a.m. We’ll see how long it stays up.